Our Mission

To provide vital and innovative HR programs that result in the employment and retention of a diverse and high quality workforce dedicated to student success.

Our Vision

To provide superior customer service by maximizing human and technological resources in support of UWF's mission.

Our Values

• We will work together with common goals and a bond.
• We will educate and lead - by example.
• We will be efficient and effective in meeting our clients' needs.
• We will act in a professional and courteous manner at all times.
• We will be objective in balancing the needs of the administration with the needs of the employees.
• We will pursue solutions to problems with a "can-do" attitude.
• We will demonstrate respect for all employees through our actions, words, and service.
• We will exhibit a commitment to diversity and a freedom from bias.
• We will observe the "Golden Rule."
• We will be pro-active in nature, and be creative and open in our approach to the future.
• We will show care and concern for employees.
• We will value all employees and relate to individuals from diverse cultural and socio-economic backgrounds.
• We will communicate openly and honestly with other HR staff members.
• We will be considerate of our clients, realizing that they can be in crisis or experiencing high stress.
• We will pursue work from a "client-satisfaction" perspective.

Our Making Way for Excellence Standards

• Ambassadorship: Each member of the faculty and staff represent UWF. Take pride in your actions.
• Communication: Listen, acknowledge and respond promptly and politely to customers and co-workers.
• Courtesy: Treat others as you would like to be treated.
• Flexibility: Look for alternative ways to solve problems. Think outside of the box.
• Helpfulness: Go the “extra mile” to deliver good service.
• Knowledge: Know and perform the responsibilities of your job. Be a source of accurate information.
• Ownership: Strive to do the job right the first time. Create teamwork in your department.
• Professionalism: Conduct yourself with dignity, civility and courtesy. Respect others.
• Responsiveness: Be accessible and honest. Take initiative to provide excellent customer service.
• Safety: Think safety first. Be responsible for creating an accident free environment.